Pink Interactive Dog Puzzle Toy & Slow Feeder for IQ Boost
Pink Interactive Dog Puzzle Toy & Slow Feeder for IQ Boost
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Shipping Policy
Shipping Policy
Thank you for visiting and shopping at www.trendypetszone.com. Below are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery during these periods. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Potential Delivery Delays
Delivery may be delayed due to circumstances beyond our control, including but not limited to:
Severe weather conditions
Labor strikes
Power outages
Governmental or provincial actions
Logistic shutdowns and disruptions
We are not responsible for delays caused by any of the above factors.
Shipping & Delivery Fees
A standard shipping fee of $6.99 applies to all orders under $35.
Final shipping charges will be calculated and displayed at checkout, once a shipping address has been entered and a shipping method has been selected.
Our Delivery Details
Shipping Time: 3–5 business days
Delivery Time: 5–15 business days (depending on location and carrier service)
Returns & Refunds Policy
Returns & Refunds Policy
At TrendyPet's Zone, our return policy is simple and customer-focused. Please review the terms below before initiating a return or refund request.
Return Window
Our return policy lasts 15 days from the date of purchase.
If 15 days have passed, unfortunately we cannot offer a refund or exchange.
Return Eligibility
To be eligible for a return:
The item must be unused and in the same condition that you received it.
It must be in the original packaging.
A receipt or proof of purchase is required.
Do not send your purchase back to the manufacturer.
If you don’t have a receipt, please contact Customer Service for assistance.
Non-Returnable Items
Several types of items are non-returnable, including:
Perishable goods (e.g., food, flowers)
Intimate or sanitary products
Hazardous materials
Flammable liquids or gases
Gift cards
Downloadable software products
Certain health and personal care items
Sales/Discounted items (final sale – cannot be refunded)
Partial Refunds (if applicable)
Partial refunds may be granted in these cases:
Books with obvious signs of use
Opened CDs, DVDs, VHS tapes, software, video games, or vinyl records
Items not in original condition, damaged, or missing parts not due to our error
Items returned after 15 days from purchase
Refunds (if applicable)
Once your return is received and inspected:
1. You will receive an email notification confirming receipt of your item.
2. We will notify you of the approval or rejection of your refund.
3. If approved, a refund will be processed and applied to your original payment method within a few business days.
> Note: A 3–6% processing fee will apply on all refunded items, including regular-priced items.
Late or Missing Refunds
If you haven’t received a refund yet:
1. Recheck your bank account.
2. Contact your credit card company — it may take some time before your refund is officially posted.
3. Contact your bank — processing time can vary.
If you've completed the steps above and still haven't received your refund, please contact us at:
📧 info@trendypetszone.com
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us on the same day of purchase at: 📧 info@trendypetszone.com
We will update your order before shipping.
> Note: Do not make a second purchase and then request a refund. These types of exchanges will not be approved.
Gifts
If the item was marked as a gift and shipped directly to you:
You’ll receive a gift credit for the return’s value.
Once received, a gift certificate will be sent to you.
If the item wasn’t marked as a gift or was shipped to the gift giver:
The refund will be sent to the original purchaser, and they will be notified of the return.
Return Shipping
To return an item, please contact us at:
📧 info@trendypetszone.com
You are responsible for return shipping costs.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If the item is valued over $75, we recommend:
Using a trackable shipping service
Purchasing shipping insurance
> We do not guarantee that we will receive your returned item without tracking.
Keep your dog’s mind sharp and tummy happy with this Interactive Dog Puzzle Toy! Designed to combine fun, learning, and slow feeding, this colorful treat puzzle encourages your furry friend to think, sniff, and slide their way to tasty rewards. It’s perfect for keeping pets mentally stimulated, reducing boredom, and preventing overeating.
Key Features:
⦁ Mental Stimulation & Enrichment: Promotes problem-solving skills as your dog learns to move the sliders and rotate sections to reveal hidden treats.
⦁ Slow Feeder Design: The Dog Puzzle Toy helps reduce gulping, bloating, and indigestion by making mealtime a fun challenge.
⦁ Durable & Safe Materials: Made of high-quality, non-toxic, BPA-free ABS plastic, the Dog Puzzle Toy is built to withstand playful paws.
⦁ Non-Slip Base: Keep the Dog Puzzle Toy steady during playtime.
⦁ Easy to Clean: Detachable design makes washing quick and simple.
⦁ Bright, Pet-Friendly Colors: The Dog Puzzle Toy tones attract your pet’s attention and make playtime exciting.
Benefits of the Dog Puzzle Toy:
⦁ Reduces boredom and destructive behavior
⦁ Encourages natural foraging instincts
⦁ Strengthens pet-owner bonding through interactive play
⦁ Keeps your pet mentally engaged and physically active
Specifications:
⦁ Material: BPA-free ABS plastic
⦁ Dimensions: Approx. 24 cm (diameter) × 3 cm (height)
⦁ Weight: Lightweight and portable
⦁ Suitable For: Dogs and cats of all sizes (ideal for small to medium breeds)
Perfect For: Daily playtime, training sessions, or as a thoughtful gift for pet lovers!
