Privacy Policy

TrendyPet’s Zone (“we,” “us,” or “our”) operates this website and online store, including all related content, features, tools, products, and services (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services or communicate with us.

By accessing or using our Services, you agree to this Privacy Policy.

 

Personal Information We Collect

We may collect personal information that identifies, relates to, or could reasonably be linked to you, including:

• Contact Information: Name, email address, phone number, billing and shipping address
• Payment Information: Payment method details and transaction data
• Account Information: Login credentials and preferences
• Order Information: Products viewed, added to cart, purchased, returned, or exchanged
• Communications: Messages sent to customer support
• Device & Technical Data: IP address, browser type, and device identifiers
• Usage Data: Pages visited and interactions with our website

 

How We Collect Information

We collect personal information:

• Directly from you (for example, when you place an order or contact us)
• Automatically (through cookies and similar tracking technologies)
• From service providers (such as payment processing, shipping, and analytics providers)
• From marketing and advertising partners

 

How We Use Your Information

We use your personal information for the following purposes:

Provide Our Services

• Process orders, payments, shipping, and returns
• Manage your account
• Provide customer support

Improve Your Experience

• Personalize product recommendations
• Improve website performance and usability

Marketing & Advertising

• Send promotional emails and special offers
• Display relevant advertisements based on your activity

Security & Fraud Prevention

• Detect and prevent fraud, unauthorized activity, or misuse

Legal Compliance

• Comply with applicable laws and enforce our policies

 

How We Share Personal Information

We may share your personal information with:

• Service Providers (such as payment processors, shipping carriers, and analytics tools)
• Marketing & Advertising Partners
• Legal Authorities when required by law or legal process
• Business Partners in connection with a merger, acquisition, or transfer of our business.
  

We do not sell your personal information for monetary value.

However, certain sharing of personal information for advertising purposes may be considered “sharing” or “targeted advertising” under U.S. privacy laws.

 

Categories of Personal Information Disclosed

In the past 12 months, we may have disclosed the following categories of personal information for business or commercial purposes:

• Identifiers (such as name, email address, IP address)
• Commercial information (such as purchase history)
• Internet or electronic activity (such as browsing behavior)

We disclose this information to service providers, analytics providers, and advertising partners.

 

Your U.S. Privacy Rights (CCPA/CPRA)

If you are a U.S. resident, you may have the right to:

• Request access to the personal information we collect about you
• Request deletion of your personal information
• Request correction of inaccurate personal information
• Opt out of data sharing or targeted advertising
• Limit the use of sensitive personal information (where applicable)

To exercise your rights, please contact us at:
info@trendypetszone.com

We may need to verify your identity before processing your request.

We will respond to your request within the timeframe required by applicable law.

We will not discriminate against you for exercising your rights.

 

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate and improve our website
• Remember your preferences
• Analyze traffic and performance
• Deliver relevant advertising

You can manage or disable cookies through your browser settings or by using our cookie preferences tool.

 

Email & Marketing Preferences

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

We may still send non-promotional messages related to your orders or account.

 

Data Retention

We retain personal information only as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes and enforce agreements

 

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure.

 

Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

 

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

 

Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

 

Contact Us

If you have any questions or requests regarding this Privacy Policy:

• Email: info@trendypetszone.com
• Phone: +1 (518) 430-4449
• Support: 24/7 Online Support