Brown Warm Comfortable Dog Sleeping Sofa Bed Soft PP Cotton Nest For Small Medium Large Dogs Pet Puppy Kennel Basket Mat
Brown Warm Comfortable Dog Sleeping Sofa Bed Soft PP Cotton Nest For Small Medium Large Dogs Pet Puppy Kennel Basket Mat
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Shipping Policy
Shipping Policy
Thank you for visiting and shopping at www.trendypetszone.com. Below are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery during these periods. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Potential Delivery Delays
Delivery may be delayed due to circumstances beyond our control, including but not limited to:
Severe weather conditions
Labor strikes
Power outages
Governmental or provincial actions
Logistic shutdowns and disruptions
We are not responsible for delays caused by any of the above factors.
Shipping & Delivery Fees
A standard shipping fee of $6.99 applies to all orders under $35.
Final shipping charges will be calculated and displayed at checkout, once a shipping address has been entered and a shipping method has been selected.
Our Delivery Details
Shipping Time: 3–5 business days
Delivery Time: 5–15 business days (depending on location and carrier service)
Returns & Refunds Policy
Returns & Refunds Policy
At TrendyPet's Zone, our return policy is simple and customer-focused. Please review the terms below before initiating a return or refund request.
Return Window
Our return policy lasts 15 days from the date of purchase.
If 15 days have passed, unfortunately we cannot offer a refund or exchange.
Return Eligibility
To be eligible for a return:
The item must be unused and in the same condition that you received it.
It must be in the original packaging.
A receipt or proof of purchase is required.
Do not send your purchase back to the manufacturer.
If you don’t have a receipt, please contact Customer Service for assistance.
Non-Returnable Items
Several types of items are non-returnable, including:
Perishable goods (e.g., food, flowers)
Intimate or sanitary products
Hazardous materials
Flammable liquids or gases
Gift cards
Downloadable software products
Certain health and personal care items
Sales/Discounted items (final sale – cannot be refunded)
Partial Refunds (if applicable)
Partial refunds may be granted in these cases:
Books with obvious signs of use
Opened CDs, DVDs, VHS tapes, software, video games, or vinyl records
Items not in original condition, damaged, or missing parts not due to our error
Items returned after 15 days from purchase
Refunds (if applicable)
Once your return is received and inspected:
1. You will receive an email notification confirming receipt of your item.
2. We will notify you of the approval or rejection of your refund.
3. If approved, a refund will be processed and applied to your original payment method within a few business days.
> Note: A 3–6% processing fee will apply on all refunded items, including regular-priced items.
Late or Missing Refunds
If you haven’t received a refund yet:
1. Recheck your bank account.
2. Contact your credit card company — it may take some time before your refund is officially posted.
3. Contact your bank — processing time can vary.
If you've completed the steps above and still haven't received your refund, please contact us at:
📧 info@trendypetszone.com
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us on the same day of purchase at: 📧 info@trendypetszone.com
We will update your order before shipping.
> Note: Do not make a second purchase and then request a refund. These types of exchanges will not be approved.
Gifts
If the item was marked as a gift and shipped directly to you:
You’ll receive a gift credit for the return’s value.
Once received, a gift certificate will be sent to you.
If the item wasn’t marked as a gift or was shipped to the gift giver:
The refund will be sent to the original purchaser, and they will be notified of the return.
Return Shipping
A return address will be provided after your return request is approved. To return an item, please contact us at:
📧 info@trendypetszone.com
You are responsible for return shipping costs.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If the item is valued over $75, we recommend:
Using a trackable shipping service
Purchasing shipping insurance
> We do not guarantee that we will receive your returned item without tracking.
Comfortable Head Support
The high edge structure of the puppy bed provides support for the dog's head and neck, while the low front edge design makes it easy for your pet to enter. The soft dog's nest offers a cozy spot for your furry friend to rest and relax.
Product Size
We offer a variety of sizes for our dog beds. Please note that due to vacuum packaging, the bed may appear flat upon arrival. Simply pat and shake the bed to restore its fluffy state. Allow 1-2 days for the bed to fully expand to its original shape.
Non-Slip Bottom
The pet bed features a rubber anti-slip bottom to prevent it from sliding around. This makes it suitable for both indoor and outdoor use, making it the perfect choice for pet travel.
Soft Material
The surface of the bed is made of super soft short plush material, while the bottom and sides are filled with thickened eco-friendly PP cotton for added comfort and elasticity. It provides warmth in the winter and helps maintain your pet's body temperature for a comfortable sleep.
Machine Wash Support
Our durable pet beds can be easily washed by hand or in the washing machine. For best results, we recommend low temperature drying to extend the lifespan of the bed. Please avoid air drying and gently pat and shake the bed after drying to restore its fluffy state.
