Blue Pet Cat Litter Mat Waterproof EVA Double Layer Trapping Kitten Litter Box Mat Clean Pad Products
Blue Pet Cat Litter Mat Waterproof EVA Double Layer Trapping Kitten Litter Box Mat Clean Pad Products
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Shipping Policy
Shipping Policy
Thank you for visiting and shopping at www.trendypetszone.com. Below are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery during these periods. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Potential Delivery Delays
Delivery may be delayed due to circumstances beyond our control, including but not limited to:
Severe weather conditions
Labor strikes
Power outages
Governmental or provincial actions
Logistic shutdowns and disruptions
We are not responsible for delays caused by any of the above factors.
Shipping & Delivery Fees
A standard shipping fee of $6.99 applies to all orders under $35.
Final shipping charges will be calculated and displayed at checkout, once a shipping address has been entered and a shipping method has been selected.
Our Delivery Details
Shipping Time: 3–5 business days
Delivery Time: 5–15 business days (depending on location and carrier service)
Returns & Refunds Policy
Returns & Refunds Policy
At TrendyPet's Zone, our return policy is simple and customer-focused. Please review the terms below before initiating a return or refund request.
Return Window
Our return policy lasts 15 days from the date of purchase.
If 15 days have passed, unfortunately we cannot offer a refund or exchange.
Return Eligibility
To be eligible for a return:
The item must be unused and in the same condition that you received it.
It must be in the original packaging.
A receipt or proof of purchase is required.
Do not send your purchase back to the manufacturer.
If you don’t have a receipt, please contact Customer Service for assistance.
Non-Returnable Items
Several types of items are non-returnable, including:
Perishable goods (e.g., food, flowers)
Intimate or sanitary products
Hazardous materials
Flammable liquids or gases
Gift cards
Downloadable software products
Certain health and personal care items
Sales/Discounted items (final sale – cannot be refunded)
Partial Refunds (if applicable)
Partial refunds may be granted in these cases:
Books with obvious signs of use
Opened CDs, DVDs, VHS tapes, software, video games, or vinyl records
Items not in original condition, damaged, or missing parts not due to our error
Items returned after 15 days from purchase
Refunds (if applicable)
Once your return is received and inspected:
1. You will receive an email notification confirming receipt of your item.
2. We will notify you of the approval or rejection of your refund.
3. If approved, a refund will be processed and applied to your original payment method within a few business days.
> Note: A 3–6% processing fee will apply on all refunded items, including regular-priced items.
Late or Missing Refunds
If you haven’t received a refund yet:
1. Recheck your bank account.
2. Contact your credit card company — it may take some time before your refund is officially posted.
3. Contact your bank — processing time can vary.
If you've completed the steps above and still haven't received your refund, please contact us at:
📧 info@trendypetszone.com
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us on the same day of purchase at: 📧 info@trendypetszone.com
We will update your order before shipping.
> Note: Do not make a second purchase and then request a refund. These types of exchanges will not be approved.
Gifts
If the item was marked as a gift and shipped directly to you:
You’ll receive a gift credit for the return’s value.
Once received, a gift certificate will be sent to you.
If the item wasn’t marked as a gift or was shipped to the gift giver:
The refund will be sent to the original purchaser, and they will be notified of the return.
Return Shipping
A return address will be provided after your return request is approved. To return an item, please contact us at:
📧 info@trendypetszone.com
You are responsible for return shipping costs.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If the item is valued over $75, we recommend:
Using a trackable shipping service
Purchasing shipping insurance
> We do not guarantee that we will receive your returned item without tracking.
Why use a litter mat? A litter mat is designed to catch small pieces of cat litter that get tracked out of the box by your cat. It's basically a doormat for your cat's litter box! These mats help stop litter from being spread around your home, ultimately keeping your space cleaner and more hygienic by stopping the potential spread of bacteria. Litter will easily fall through the mesh to keep the top of the mat clean.
Function: Suitable for more than 95% types of cat litter, the upper layer is made of perforated material, so that cat litter can pass through easily, and the lower layer is made of waterproof material, so that cat litter, urine and other dirt can be gathered here.
Litter mat for the upper and lower double-layer design: the upper layer of the hexagonal hole concave-convex design, in addition to letting the litter fall into the no longer splash out of the ball-type smooth touch can also avoid cat scratching bad, the lower layer of the mat sealing special storage of cat litter, the bottom of the bottom is designed as a regular round holes, effective anti-skid to avoid rampant cats slipping to the injury. Front and back sides of the opening design, can easily pour out the cat litter, no trouble at all, more will not be busy, the better is the cat litter reuse, clean and save money at the same time.
Material: The material is made of high elasticity EVA, which is soft, washable and non-stuffy, suitable for cats who like soft touch.
Urine-resistant: The Mat has a urine-repellent mat below the mesh layer. The plastic film on the mat makes it easy to clean after accidents. All you have to do is pull off the top layer, discard the litter, and wipe clean!
Easy installation: Installation is a breeze and takes only minutes!
Note: The mat will be folded or rolled up during delivery. After receiving it, the mat can be unfolded under reverse finishing. The mat will be resilient and evenly restored.
