Order Changes & Cancellations
Need to update or cancel your order? Find answers about order changes, cancellation policies, and next steps.
Can I change my order after placing it?
We begin processing orders quickly to ensure fast delivery. If your order has not yet shipped, we may be able to update it. Please contact us as soon as possible if you need to make changes.
Can I cancel my order?
Orders can only be cancelled before they are shipped. Once shipped, please refer to our Returns & Refunds page for next steps.
How do I request an order change or cancellation?
Please include your order number and requested changes when contacting us. This helps our support team respond quickly and accurately.
What happens after I request a change?
Once we receive your request, our team will check your order status. If the order hasn’t shipped, we’ll update it and send a confirmation email. If it has shipped, we’ll advise you on the next steps.
What if my order has already shipped?
If your order has already shipped, we cannot stop delivery, but you may be eligible to return the item by visiting our Returns & Refunds page.
Still have questions or need help?
Contact Support
TRENDYPET'S ZONE Gift Card
The Perfect Gift For Any Pet Lover!
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TrendyPet's Zone Gift Card FAQs
How do I check my TrendyPet's Zone e-gift card balance?
You may check the balance of your e-Gift Card by referring to original email received or emailing customer service on info@trendypetszone.com
How I redeem a TrendyPet's Zone e-gift card?
You can redeem a e-gift card at TrendyPet's Zone online.
How do I use a TrendyPet's Zone e-gift card online?
By simply entering the e-gift card number during checkout. First add the items that you want to your cart. When you're done shopping click the "Proceed to Checkout" button. Once you fill out your shipping info a drop down box will appear for you to add your e-gift card.
Where can I buy a TrendyPet's Zone e-gift card?
TrendyPet's Zone e-gift cards can be purchased online. You may send by mail. Shop e-gift cards now!
Do TrendyPet's Zone e-gift cards expire?
There is no expiration date on your e-Gift Card. We recommend that you redeem it soon after you receive it, so you don't forget. Shop e-gift cards now!